Error 500 Troubleshooting

A 500 error is an OpenAI error and means one of two things:

  • Your OpenAI API account has reached its limit and needs a valid form of payment or credits added. You can check your account here.

  • Your tool's prompt + response has exceeded the maximum tokens of the model powering your tool. Try using a longer context engine like GPT-4o or reducing the amount of text in your prompt.

Upon receiving an error we will send you an email with the full error. Check your email to see the specific reason for receiving this error.

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