Error 500 Troubleshooting
A 500 error is an OpenAI error and means one of two things:
Your OpenAI API account has reached its limit and needs a valid form of payment or credits added. You can check your account here.
Your tool's prompt + response has exceeded the maximum tokens of the model powering your tool. Try using a longer context engine like GPT-4o or reducing the amount of text in your prompt.
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