Form Submission Errors

If you experience any errors on your forms, this page provides a list of what each corresponding error means.

Form Submission Errors

Error	Meaning	Action to take
220	No valid OpenAI Key found (Pro and Enterprise plans only).	Navigate to your API Key panel in the user settings and add a valid OpenAI key.
320	The form owner's account subscription failed or was cancelled.	Go to the billing section of your account and provide a valid payment type to reactivate your account.
400	User not logged in as form creator or collaborator and is accessing a Test form which is for internal testing only.	If sharing your form, ensure you are embedding or sharing the Live form, not the Test form.
520	Quota exceeded.	Your account's form quota has been exceeded and you will need to upgrade your account.