Add Your FormWise CoPilot as a Floating Chat Bubble

Outcome: By the end of this guide you’ll have your AI CoPilot tucked neatly in a chat icon on the bottom‑right of any webpage—ready to answer questions, capture leads, and delight visitors.

Why use the chat‑bubble embed?

  • Cleaner UX – keeps the page uncluttered; opens only when clicked.

  • Universal – works anywhere you can paste HTML (WordPress, Webflow, Shopify, Squarespace, HighLevel, custom code…).

  • Billable – agencies & freelancers can package the bubble as a white‑labeled AI concierge for every client site.


Prerequisites

  1. A published CoPilot in FormWise.

  2. Edit access to the website’s HTML (or an “Embed / Custom Code” block).


Step 1 – Grab the CoPilot URL

  1. In FormWise → CoPilots open your bot.

  2. Click PublishShare.

  3. Ignore the default Embed option—click Copy URL instead (it looks like https://app.formwise.ai/chat/XXXXXXXXXXXX).

Tip: keep that URL handy; we’ll paste it into the code below.


Step 2 – Customize the Starter Snippet

Replace the two placeholders:

  • COPILOT NAME YOU CAN CHANGE → the label you want on the button (e.g. "Ask Sherpa").

  • https://app.formwise.ai/chat/XXXXXXXXXXXXyour CoPilot URL from Step 1.

Color & brand tweaks – adjust the background value on #fw-bubble-btn, or swap the font if your brand already has one loaded.


Step 3 – Paste the Snippet on Your Site

  1. Open the page (or global theme/footer) where you want the bubble.

  2. Paste the entire code just before </body> for fastest load, or inside any Custom HTML block.

  3. Save / publish.

That’s it—refresh the page and click the bubble to test.


Step 4 – QA on Desktop & Mobile

  • Confirm the bubble shows on every page you added it to.

  • Open / close the modal; verify the iframe loads your bot.

  • On mobile, tilt to portrait & landscape—modal width should adapt (thanks to the media query).


Packaging & Selling to Clients 👔

Value to the Client

How You Monetize

24/7 instant replies & lead capture

One‑time setup fee + monthly hosting/maintenance

Reduced support load via AI FAQ bot

Charge per seat or per 1K messages

Modern site UX → higher conversions

Bundle inside a conversion‑booster retainer

White‑label tip: Swap colors & fonts to match the client’s brand, and host the CoPilot under their sub‑domain for a seamless feel.


Troubleshooting

Symptom

Likely Cause

Fix

Bubble doesn’t appear

Code pasted in WYSIWYG that stripped <script> tags

Use “Raw HTML / Code” block or paste in theme footer

Iframe is blank

Wrong URL or bot not published

Republish & copy URL again

Button overlaps chat widgets

Adjust bottom & right values in CSS


Next Steps

  • Add custom prompts or memory to make the bot feel bespoke.

  • Pair with a FormWise SmartForm pop‑up to collect qualified leads after each chat.

  • Track usage in CoPilot Analytics to prove ROI to clients.

Need help? Ping us at [email protected], or drop a question in the Community Slack.

Happy building! 🚀

Last updated

Was this helpful?