> For the complete documentation index, see [llms.txt](https://manual.formwise.ai/formwise/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.formwise.ai/formwise/support/troubleshooting/form-submission-errors.md).

# Form Submission Errors

### Form Submission Errors

| Error | Meaning                                                                                                             | Action to take                                                                                         |
| ----- | ------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------ |
| 220   | No valid OpenAI Key found (Pro and Enterprise plans only).                                                          | Navigate to your API Key panel in the user settings and add a valid OpenAI key.                        |
| 320   | The form owner's account subscription failed or was cancelled.                                                      | Go to the billing section of your account and provide a valid payment type to reactivate your account. |
| 400   | User not logged in as form creator or collaborator and is accessing a Test form which is for internal testing only. | If sharing your form, ensure you are embedding or sharing the Live form, not the Test form.            |
| 520   | Quota exceeded.                                                                                                     | Your account's form quota has been exceeded and you will need to upgrade your account.                 |


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