square-exclamationError 500 Troubleshooting

A 500 error is an OpenAI error and means one of two things:

  • Your OpenAI API account has reached its limit and needs a valid form of payment or credits added. You can check your account herearrow-up-right.

  • Your tool's prompt + response has exceeded the maximum tokens of the model powering your tool. Try using a longer context engine like GPT-4o or reducing the amount of text in your prompt.

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Upon receiving an error we will send you an email with the full error. Check your email to see the specific reason for receiving this error.

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